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I was offered a term plan by an Indian Bank. The person who contacted me with the requirement that a mandatory health check will be done as a part of the process. He also asked some some income and job-related documents. I did provide the salary slip only. I was informed that this is not sufficient document, they need appointment letter or offer letter. Which I didn't provide. During this period I changed my mind and didn't want to purchase the Term insurance policy offered by the bank. I was under this impression that since my documents are not complete and Bank needs more details, hopefully bank will not issue a policy to me. Later on I came to know that Bank had issued the policy to me without having required documents and also without conducting my health check up. I want to know, that can I take some legal action to cancel this policy issued by the bank? If yes, what should be the procedure,

Yes, you can file a complaint in the consumer court regarding the same.

All policies have a no-look period. You can cancel the policy without any charges during the said period. If there is a clear instruction on your part to not issue the policy and yet they issued the policy, you can get compensated for the actions of the Bank.

Hi Harish, Based on the description of your query you can approach the Banking Ombudsman and illustrate the deficiency on the part of the bank.

Firstly you should serve them with a legal notice to cancel the policy and refund the amound so deducted and still if problem is not sorted then filing a civil suit or a complaint under consumer protection act can be a remedy

You mentioned that there was a "mandatory check up to be done", if the same finds its way in the condition letter of the term plan then there can be a cause of action in your favour. For further details, you can fix an appointment and we can discuss the case further.

Dear Sir Yes, you have a remedy under Consumer Protection Act, 2019 wherein, you can file a consumer complaint before the concerned Hon'ble District Consumer Commission. for further information and help, you can contact me.

You can file consumer complaint

Yes you can take legal actions action bank.

As per your issue if the bank has issued the policy documents to you without completing the formalaties and you don't want to continue it then you may request the concerned insurance company to cancel it if it is in free look period otherwise direct them to cancel it after payment of your prescribed amount by issuing a notice if they do so then ok otherwise you may proceed before the consumer Court regarding the matter.

Yes, you can file a civil suit under contract act and specific relief act for cancelation of your contract.

Hi harish, I read your question on this platform, yes legal action can be taken for cancellation this issue of policy but to help you with this I need to know about the complete matter - conversation you had with the bank officer, what is the policy about etc. For further details you can contact me through this website.

yes you can take legal actions against the insurance company.

Hello, please read the attached terms and conditions of the policy and definitely you will find the clause regarding termination and surrender the policy wherein it will definitely mention that you can cancel or surrender the policy within certain stipulated time period. Please go through the terms and conditions of the policy and cancel the policy if you want to cancel and thereafter the insurance company will refund the premium amount to you

Send legal notice first to bank via Advocate.

Yes Sir you can take a legal action on the Indian Bank by sending them a legal notice and asking them the reason why they did this without your knowledge. After legal notice we can file a suit against the Bank. For rest of the details please book a consultation.

Yes. This seems like a clear deficiency on the part of the insurance service provider. Please note that all relevant documents like form filled by you and other documents submitted are very relevant, most relevant being the communication that the information provided by you is not sufficient. Please note that a legal action is only justified in case you show to the court that there was certain injury to you (financial loss or any other type of loss including mental trauma etc.). You may either approach the IRDA against the said insurance company or may chose to file a consumer complaint

Yes you should take action against Bank.... By filing case in consumer court